Shipping Policy

Last Updated: April 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipment of products purchased from Zelvora. By placing an order, you agree to the terms set forth in this policy. This policy is designed to ensure transparency and fairness in our shipping practices while providing maximum legal protection for zelvora.

Scope and Applicability

This policy applies to all orders placed through the Zelvora website. It is applicable to all customers located within the jurisdiction of Ireland (IE) and any other regions where we may offer shipping services.

Definitions

  • Order: A request made by a customer to purchase products from Zelvora.
  • Shipping: The process of transporting purchased products from our facility to the customer’s designated address.
  • Delivery Time: The estimated time frame within which the order is expected to arrive at the customer’s address.

Main Policy Content

Shipping Methods

We offer various shipping methods to accommodate our customers' needs. The available shipping options will be presented at checkout, and customers may select their preferred method based on cost and delivery time.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight of the items, and the delivery address. All shipping costs will be clearly displayed at checkout prior to order confirmation.

Delivery Times

Estimated delivery times will be provided at checkout and may vary based on the shipping method selected. While we strive to meet these estimates, we cannot guarantee delivery dates due to factors beyond our control, such as weather conditions or carrier delays.

International Shipping

We may offer international shipping to select countries. Customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. zelvora is not liable for any delays or additional charges incurred during international shipping.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. You may use this information to monitor the status of your shipment.

User Rights and Obligations

By placing an order, you agree to provide accurate and complete information regarding your shipping address and contact details. zelvora is not responsible for delays or issues arising from incorrect information provided by the customer.

Limitations and Disclaimers

zelvora shall not be liable for any indirect, incidental, or consequential damages arising from the shipping of products, including but not limited to delays, loss, or damage to goods during transit. Our liability is limited to the maximum extent permitted by law.

Data Protection/Security

We are committed to protecting your personal information. All shipping information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

Changes to Policy

zelvora reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage customers to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Company: zelvora
  • Phone: +3530857123559
  • Email: [email protected]
  • Address: The Shelbourne Building, Floor 3, Office 12, Croke Park Road, Ballsbridge, Dublin, D04 NP20, Ireland

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Ireland.